Frequently Asked Questions
Got questions? We’ve got answers! Here’s some of the questions we get the most. If you can’t find your answer on this page, you can always contact us directly over here and we’ll help you out.
We are not an insurance company. We are a membership savings program. Because of that, our members receive major discounts on office visits, vaccinations, procedures, surgeries, medications, and so much more.
In addition, our membership program has:
- NO claim forms
- NO deductibles
- NO exclusions due to pre-existing conditions, age, or hereditary/congenital conditions
- NO waiting period
- NO limit to the number of veterinary visits
And best of all, your savings are immediate! We discount your bill at the time of service, which means more money in your pocket right away!