FAQs

What is United Pet Care?

United Pet Care (UPC) is a pet healthcare membership savings program. Membership in our program saves you 20-50% on every visit to the veterinarian*. United Pet Care’s easy-to-use savings programs and excellent network of veterinary providers makes that possible.

(*Arizona’s Basic Program saves 10% across the board for one low, annual fee.)

Who is United Pet Care?

United Pet Care (UPC) was founded in Arizona in 1996, and has since expanded to include California. (Employer Programs are offered nationwide.) With the rising cost of veterinary care, and the challenges of today’s economic conditions, United Pet Care is dedicated to helping pet owners receive top-quality, affordable veterinary care for their pets.

The company was founded on the premise that healthcare programs for pets have become a necessity in today’s economic environment.

What are the benefits of becoming a United Pet Care member?

United Pet Care is not an insurance company, it is a membership savings program. Our members receive dramatically reduced pricing on office visits, vaccinations, procedures, surgeries, and medications.

Better than pet insurance, United Pet Care’s membership program has:

NO claim forms
NO deductibles
NO exclusions due to pre-existing conditions, age, or hereditary/congenital conditions
NO waiting period
NO limit to the number of veterinary visits

And, best of all, your savings are IMMEDIATE! Your bill is discounted at the time of service, which means money in your pocket right away!

Who are the Primary Care Veterinarians on United Pet Care?

The veterinarians participating in United Pet Care are all private practitioners who meet professional qualification standards of veterinary medicine. Our most important goal is to assure our members of the highest possible quality of care. If your veterinarian is not listed, call our office to find out how your veterinarian may join our provider network.

How do I become a member?

You can sign up online by going to the Individuals page, or you may call us at 602-266-5303 in Arizona or 949-916-7374 in California.

When does my membership go into effect?

Please refer to your enrollment packet (welcome letter) for your effective date. Typically, memberships received by the 25th of each month become effective the first of the following month. (For example: Sign-up Date: August 23 — Effective Date: September 1).

May I change to another veterinary office after I have made my initial selection of veterinarian?

Yes, you may change veterinary offices by calling the United Pet Care Member Services Department. AZ: 602-266-5303; CA: 949-916-7374. Veterinary transfers will be effective the first of the following month.

What if I have other questions or need additional information?

Call us! We are here to serve you: 602-266-5303 in Arizona, 949-916-7374 in California.

What if my pet needs a veterinary specialist?

Should your pet require special care, you may select from our list of participating Board Certified Veterinarians or Veterinarians with Areas of Special Care.